Partner Guidelines

• You represent Eventnet directly to Vendors in the field — conduct yourself professionally at all times
• Do not make false or exaggerated promises about earnings, lead volume, or platform benefits when recruiting Vendors
• Respond to onboarding tasks and Vendor queries assigned to you within the timeframe shown in your dashboard
• Treat every Vendor with courtesy and respect regardless of business size or category

• Only onboard genuine, operating businesses — verify documents in person or via video where required before submitting
• Never submit a Vendor application with documents you have not personally verified are genuine
• Clearly explain the onboarding fee (or the option to skip and recover it via a commission surcharge on bookings), commission rates, and platform terms to the Vendor before they sign up — do not misrepresent any of these
• Do not pressure a Vendor into upgrading to a paid plan through false urgency or misleading claims

• Never collect the onboarding fee, subscription payment, or any other charge from a Vendor in cash or outside the Eventnet payment link
• Never offer to waive or discount a fee in exchange for a personal payment or favour from a Vendor
• Do not create fake or duplicate Vendor accounts to inflate your onboarding numbers or commission

• Operate only within your assigned territory unless explicitly authorised otherwise
• Disclose to Eventnet in writing before onboarding any Vendor in which you, a family member, or an associate holds a financial interest
• Do not poach Vendors already assigned to another Partner Executive

• Vendor and customer data accessed through the Executive Panel is confidential — use it only for onboarding and support duties
• Do not store Vendor or customer contact details outside the Executive Panel, or use them for any purpose unrelated to Eventnet
• Do not discuss one Vendor's business details, pricing, or performance with another Vendor

The following will result in immediate suspension pending investigation and likely permanent termination:

• Collecting any payment from a Vendor outside the Eventnet platform
• Submitting forged or fraudulent Vendor documents
• Onboarding fake or non-operating businesses
• Undisclosed conflicts of interest
• Harassing, threatening, or misrepresenting Eventnet to a Vendor or customer
• Sharing your Executive Panel login with anyone else

• Level 1 — Minor / first offence: Written warning, no impact on standing
• Level 2 — Repeated minor or single moderate violation: Temporary suspension of onboarding privileges (7–30 days)
• Level 3 — Serious violation (off-platform payment, forged documents): 90-day suspension, commission withheld pending investigation
• Level 4 — Fraud or repeated Level 3 violations: Permanent termination, pending commission withheld, referral to relevant authorities where applicable

You may appeal any suspension by emailing partners@eventnet.in within 7 days. Eventnet's decision on Level 4 violations is final.

• Vendor conduct issues or suspected fraud: trust@eventnet.in
• Formal grievances: grievance@eventnet.in
• Payout or platform issues: partners@eventnet.in
• Privacy or data protection concerns: privacy@eventnet.in

All reports are treated confidentially.